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About Privacy at Cancer Care Ontario

Cancer Care Ontario is committed to respecting personal privacy, safeguarding confidential information, and ensuring the security of personal health information (PHI) within our custody or control. We meet these commitments through our Privacy Program, which includes a governance structure, policies, and procedures. CCO has obligations as a ‘prescribed entity’, as a ‘prescribed registry’, as a ‘Health Information Network Provider (HINP)’, and as the operator of Ontario’s Wait Time Information System (WTIS).

Privacy Responsibilities

Privacy Program Chart

As a prescribed entity, CCO collects personal health information for health system management and planning purposes from organizations that are involved in the care and treatment of patients. We use this information to plan, fund and report on the performance of the cancer care system.

With respect to CCO’s Cancer Screening Program, CCO operates as a prescribed registry, allowing us to play a more direct role in the provision of health care.

Finally, for the purposes of some programs, we provide information technology solutions, such as applications or network services, to hospitals involved in cancer and renal system programs and projects operated by CCO. Complete descriptions of these responsibilities can be found in the Statement of Information Practices or in the policy and program documents.

The Privacy Program is under the direction of the Chief Privacy Officer, who reports directly to CCO’s President and CEO. A Privacy Office supports the Chief Privacy Officer in carrying out her responsibilities, as does a network of individuals and committees with specific privacy and security related responsibilities.

Privacy and Security Governance Structure

Privacy Office Chart

View a text description of this figure.

Requesting data from CCO

Researchers and others who have a requirement for data held by CCO may request data following the link below:

Request Data from CCO

About Cancer Care Ontario

More information about Cancer Care Ontario, our programs, the measures we take to safeguard information, and our privacy protection practices, is available through the Cancer Care Ontario Privacy Office.

CCO Privacy & Access Office
Cancer Care Ontario | Action Cancer Ontario
620 University Avenue, 15th floor
Toronto, ON M5G 2L7
Phone: 416.217.1816
Fax: 416.971.6888

Information and Privacy Commissioner/Ontario

Any individual may submit a concern or complaint about Cancer Care Ontario's information practices to the Information and Privacy Commissioner of Ontario by contacting:

Office of the Information and Privacy Commissioner/Ontario
2 Bloor Street East, Suite 1400
Toronto, ON M4W 1A8
Telephone: 416.326.3333 or 1.800.387.0073
TDD/TTY: 416.325.7539
FAX: 416.325.9195

Phone: 416.217.1816

Last modified: Mon, Mar 09, 2015
cancer care ontario | action cancer ontario   620 University Avenue Toronto Ontario, Canada M5G 2L7   Phone: 416.971.9800 Fax: 416.971.6888

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